USDFAQ's
Frequently asked questions
Returns & Exchanges
What is your return policy?
All products can be returned for a full refund of the purchase price within 30 days of delivery. Supplements must be sealed, unopened, and in original packaging. Please do not open the products or you will void your right to return or exchange them. Fit. Supps is not responsible for shipping costs on returned items for refund or exchange.Do you offer refunds on your products?
We do not offer refunds for products, as they are consumable goods. However, items can be returned for store credit. To see our full Return Policy, to complete a return request.Do you offer price adjustments?
We do not offer price adjustments on any orders.Our Products
Unfortunately, samples are not available at this time. We understand everyone has different tastes, so you can return the product back in exchange for store credit to use directly on our website!
When processing a return, please send us a email with invoice number/date within 30 days of receiving the product.
When processing a return, please send us a email with invoice number/date within 30 days of receiving the product.
Payments, Promo Codes, Gift Cards
How do I apply a discount code?
You can apply your discount code during the checkout process, located under your order summary.What types of payment methods do you accept?
Visa, MasterCard, Discover, American Express, ShopPay, ShopPay Installments, Google Pay, and Meta Pay.Shipping/Tracking
Are there shipping delays during the holiday season?
During the months of November and December, you may experience shipping delays due to the holidays, influx of orders, and shipping carriers requiring additional time to get you your package.Rest assured, our team is working around the clock to ensure we get your orders to you as quickly as possible!
If you have any questions, please reach out to our Customer Service Team at sales@lsfitsupps.com
When will my order ship?
When your order is packaged and ready to go, we will send you an e-mail notification with your shipping tracking number and a link to where you can track it online.For domestic shipments, please allow at least 5-7 business days for the package to be delivered.
Orders placed on Saturdays and Sundays, during promotions and around holidays may take additional time processing due to increased order volume and shipping carrier delays/schedules. Rest assured, our team's goal is to get your order to you as quickly as possible, even during these times. We appreciate your patience!
If you have any questions about your estimated delivery time, please reach out to our Customer Service Team at info@lsfitsupps.com who can assist.
What is your shipping policy?
Our warehouse processes and packages orders Monday-Friday. Once your order is picked up from our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery. You can view our full shipping policy.Do you ship internationally?
Not at the momentIf I place multiple orders, should I expect to receive multiple packages or one package?
If multiple orders are placed, they will be shipped in separate packages. To ensure you do not experience any delays, we will not be able to edit, combine and ship multiple orders in one package. Standard shipping rates apply.What should I do if my order was marked delivered, but I haven't received it?
Please allow 3-5 business days for the package to be delivered. At times, shipping carriers mark a package as delivered but will not deliver it until a later time. If your package has not arrived after the 5th business day, please reach out to us at info@lsfitsupps.com and we can further assist you.How will you ship my order?
Domestic shipments are shipped via USPS and Ups Ground.Incorrect Address:
Once an order is processed for shipment, we are unable to adjust the shipping address. We recommend reaching out to the respective shipping carrier, Ups or USPS, to redirect your package or have it held at a location near you.